有关英文道歉信模板锦集9篇
在社会一步步向前发展的今天,道歉信使用的情况越来越多,写道歉信时要注意说明情况与理由,实事求是,简明扼要。为了让您在写道歉信时更加简单方便,下面是小编为大家整理的英文道歉信9篇,欢迎大家借鉴与参考,希望对大家有所帮助。
Dear Ms.Dong,
Good days to you!I am writing to appologize for missing your classes recently. I slept not well last night , and I didnt hear my alarm clock , so I cut classes in the morning. I have been regretted for what Ive done,and make a decision that I will not be absent in your class from now on.I promise that I will try my best to be a good student and never bring you any trouble.I have the confidence that Ill surely be interested in your lessons in near future through my endeavor in study.I will catch up with my classmates not before long.Hoping you could trust me.
Please accept my sincere appologize.Thank you!
Sincerely yours,
Li Cheng-long
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
xxx
To: xxx
Subject: Basketball Practice
Hi George,
I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.
I promise to make up for it by the next practice session.
Ron
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely.
Sep. 25, 20xx
Dear Sirs:
Thank you for your letter concerning Mr. Pennington??s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn??ington if he could be in Beijing after that date. We look forward to hearing from you.
Yours faithfully,
Assistance
英语道歉信范文及常用句式
道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。
道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。
写作"三步曲":
表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意:
理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。
范文解析:
Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
◆常用句式:
1、I am writing to apologize for … /I am writing to say sorry for
我写这封信是因……向你致歉。
2、I would like to give you my apology for…
对于……我向你道歉。
3、Please accept my sincere apology for…
关于……请接受我真诚的道歉。
4、I am indeed very sorry for what I said/did, but believe I had no
Intention to…
对于我说的`话/做的事,我确实感到很抱歉。但请相信,我并非故意要……
5、Please forgive me for a stupid choice of words.
请原谅我说话欠妥。
6、I feel awfully sorry about it and want you to know what happened.
为此我感到非常内疚,所以想告诉你实情。
7、Please accept my apologies for my oversight. 请原谅我的疏忽。 8、Please allow me to say sorry again. 请允许我再次表示歉意。
9、I sincerely hope you can understand my situation/think in my position and accept my apologies.
我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。
10、Once again, I'm sorry for any inconvenience caused/you have sustained.
对于造成的不便我再次表示歉意。
Dear counselor, miss li:
Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.
Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.
Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.
As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.
Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.
This:
So sorry!
XX
XXXX XX XX
Dear Dr. M.C.(note: name of the editor),
I am terribly sorry to write this letter to you for my apology.
When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it from my E-mail massage. Immediately I gave the student very serious criticizes.
Anyhow, on the following day, the “AFM”(Note: name of the journal), one of the two magazines, gave the feedback response, saying that this article is rejected for some reasons. Therefore, I took it for granted that there is no more problem of “one paper for two magazines”, and neglected apology. Now I do realize this serious matter and feel absolutely sorry about that.
As for this irrecoverable thing, I am to blame. I was so careless with my student’s action. This is a warning to me to be more careful in the future. Although the student’s distributing one article to two magazines is without my permission but only her own action, I do not want to escape from my responsibility as a teacher. In this regard, I am deeply disappointed and saddened. However, I wish this matter will teach my student a lesson.
Lastly, I would like now to apologize to you for all the troubles and problems that have happened. I promise that this kind of thing will never happen again. I hope I can have your forgiveness, and please give me chances to contact with you in the future.
Thank you for listening to what I have said.
Sincerely yours,
A.B.C.(Miss)
游客朋友们:
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。
我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。
关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。
文档为doc格式